We Take Care of Homes and Businesses
Our Story
Since 1928
If you are reading this, we hope you want to know more about us. If so, you’ve come to the right place.
Slow Flames was established in 2010. The founders were like-minded individuals who had been in the Fire Safety industry for over 10 years prior to creating Slow Flames and had the vision to provide reliable, efficient, integrated and cost-effective Fire Safety and Electrical Services. Fast forward to today, nearly 2 decades later, and we still work by this mantra.
Here at Slowflames, we are dedicated and committed to serving and keeping our customers as our NUMBER ONE PRIORITY. From the moment you place your order with us, we are committed to serving our customers with integrity and respect–personally taking pride in assisting you with any questions or concerns that may arise along the way. Our customer service team is available to answer any questions or resolve any issues that may arise as well as help make sure your order goes smoothly from start to finish.
Core Values
One of our core values is a strong commitment to quality and compliance. As a testament to this, we are registered members of various industry trade associations and undergo regular audits by leading accrediting bodies. These exhaustive assessments cover every aspect of our business. We take immense pride in our third-party accreditations, such as BAFE, which highlight our unwavering dedication to continuous improvement and consistently delivering a high standard of service to our valued customers.
Our Community
As an independent business, we take great pride in the fact that our customers choose to rely on our services year after year. Unlike other providers, we don’t enforce rolling contracts or automatic renewals. Our customers choose to stay with us because they genuinely value our services. This motivates us to consistently be the best in our field.
At Slowflames, we strike the perfect balance between friendly and knowledgeable office-based staff (including team members with engineering backgrounds) and an innovative, expertly trained engineering team approved by third-party authorities. This unique combination allows us to deliver excellent customer service while providing only the highest quality services. And all this while ensuring our services receive great value for money. Our team members are the backbone of our success, forming long-lasting relationships with our customers and establishing us as a trusted and reliable company.